Help Center

Frequently Asked
Questions

📅   Booking & Scheduling

How far in advance should I book?

Same-day bookings available based on availability. We recommend booking 24-48 hours ahead for guaranteed slots.

Do you shoot on weekends?

Yes, we shoot 7 days a week including evenings.

What if I need to reschedule?

Free rescheduling up to 24 hours before shoot. Within 24 hours: 50% rebooking fee applies.

⚡   Delivery & Turnaround

How fast do I get my photos?

Standard delivery is same-day (4-6 hours). Rush delivery (2 hours) available for +$100.

What format do I receive photos in?

High-resolution JPG files, MLS-ready and web-optimized. Delivered via download link.

Can I get raw files?

Edited JPGs only. Raw files available for +$150 per shoot.

🎬   Services

Do you provide virtual staging?

Yes, $40 per room or included in Premier/Luxury/Ultimate Estate packages.

Are drone shots included?

Yes, all packages include drone photography (weather permitting). We are FAA-licensed.

Do you offer twilight photography?

Yes, twilight sessions are included in Luxury and Ultimate Estate packages, or available as an add-on for $450-$550.

💳   Pricing & Payment

What forms of payment do you accept?

Credit card, debit card via Stripe. Payment due at time of booking.

Do you offer discounts for multiple properties?

Yes, contact us for volume pricing (5+ properties/month).

📍   Service Area

What areas do you serve?

All of San Diego County including Chula Vista, San Diego, La Mesa, El Cajon, Coronado, and National City.

Do you travel outside San Diego County?

Yes, travel fees apply for properties outside our standard service area. Contact us for a quote.

🔧   Technical

What equipment do you use?

Professional full-frame camera, wide-angle lenses, FAA-licensed drone, and professional lighting equipment.

How do you deliver photos so fast?

We use AI-assisted editing software that maintains professional quality while reducing editing time from 24 hours to minutes.

Still Have Questions?

Give us a call or text — we're here to help.

Contact Us